8 A top executive claimed that top-level management is a craft technology because the work contains intangibles,
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8 A top executive claimed that top-level management is a craft technology because the work contains intangibles, such as handling personnel, interpreting the environment and coping with unusual situations that have to be learned through experience. If this is true, is it appropriate to teach management in a business school? Does teaching management from a textbook assume that the manager’s job is analyzable, and hence that formal training rather than experience is most important?
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Organization Theory And Design An International Perspective
ISBN: 9781473765900
4th Edition
Authors: Hugh Willmott, Richard Daft, Jonathan Murphy
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