12.7 Class discussion (whether in groups or as a class) should center on the following questions:

Did most groups tend to achieve process gain in terms of group scores that were better than the average individual scores? Were the group scores usually better than the best member’s score? Why not; where did the groups that lacked synergy tend to go wrong? In other words, what behaviors led to process loss rather than process gain? What role does the best member’s persuasion score play in all of this? Did groups that tended to listen more to the best member (as reflected in lower persuasion numbers) have more frequent instances of process gain?