Although managers report using mediation techniques extensively, direct observations of managerial interventions indicate that they rely more

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Although managers report using mediation techniques extensively, direct observations of managerial interventions indicate that they rely more on controlling strategies. What is it that makes mediation attractive to managers yet a strategy that they don't often implement

(except possibly at higher organizational levels)?

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Organizational Behavior A Management Challenge

ISBN: 9780805840551

3rd Edition

Authors: Linda K. Stroh, Gregory B. Northcraft, Margaret A. Neale

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