Although managers report using mediation techniques extensively, direct observations of managerial interventions indicate that they rely more
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Although managers report using mediation techniques extensively, direct observations of managerial interventions indicate that they rely more on controlling strategies. What is it that makes mediation attractive to managers yet a strategy that they don't often implement
(except possibly at higher organizational levels)?
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Related Book For
Organizational Behavior A Management Challenge
ISBN: 9780805840551
3rd Edition
Authors: Linda K. Stroh, Gregory B. Northcraft, Margaret A. Neale
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