Robin Williams sat at her desk, going through her mail, and asked herself the same question she had asked herself a hundred times before: “Why don’t I just quit?” Robin thought, “I don’t need this job.

I have enough money in my savings account to last a year, and with my degree and experience, I could go anywhere.” Robin graduated from one of the top schools in the country with a Master of Social Work

(MSW) and has been a social worker for the Alpine Medical Center for the past 4 years. Although she loves her interactions with her clients and the ability and freedom to help them through the system, thus enabling them to satisfy their social and medical needs, she is unhappy with the required 60-hour work week for a salary far less than what her friends who graduated with an AS/Nursing degree are earning.

In addition, Robin believes that her boss is trying to set her up to be fired just because she told him that he was an incompetent administrator. “Well, he is,” thought Robin. He hadn’t been able to find the money in the department budget to purchase a new computer that she desperately needed to help her clients.

To make matters worse, her coworkers, who “live in their own worlds,” never extended the courtesy of asking her to join them for lunch. “Not that I would go with them,” Robin thought. “They are just as useless as the director—and didn’t they forget that yesterday was my birthday?”

As she thought the issues over in her mind, she opened a thank-you letter from a client she helped last month. He just wanted to tell her how much he appreciated her help through his illness and to say that without her assistance, he would not have known all the community services available to him so that he could remain at home versus being admitted into a nursing home.

Robin smiled and put the card aside. She was still trying to figure out why she didn’t quit her job. She wished she knew the answer.

Using Herzberg’s Two-Factor Theory, discuss why Robin has not resigned from her position.