Watch the TEDxWilmingtonSalon Talk Improving Patient Experience Means Reducing Suffering by Deirdre Mylod, PhD (https://youtu. be/nDgKGo7B-lE) and
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Watch the TEDxWilmingtonSalon Talk “Improving Patient Experience Means Reducing Suffering” by Deirdre Mylod, PhD (https://youtu.
be/nDgKGo7B-lE) and answer the following questions:
–– How does patient satisfaction influence patient outcomes?
–– How are surveys used to understand patient opinions and patient satisfaction?
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Related Book For
Organizational Behavior And Theory In Healthcare Leadership Perspectives And Management Applications
ISBN: 9781640553026
2nd Edition
Authors: Kenneth L. Johnson, Stephen L. Walston
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