Class discussion (whether in groups or as a class) should centre on where the likely responses fit

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Class discussion (whether in groups or as a class)

should centre on where the likely responses fit into the exit–voice–loyalty–neglect framework. What personal and situational factors would lead someone to one category of responses over another?

Do any responses not fit into the framework?

 LO5

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Organizational Behaviour Improving Performance And Commitment In The Workplace

ISBN: 9781259654978

4th Canadian Edition

Authors: Jason Colquitt, Jeffery LePine, Michael Wesson, Ian Gellatly

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