Programmed decisions are decisions that become somewhat automatic because a persons knowledge allows them to recognize and

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Programmed decisions are decisions that become somewhat automatic because a person’s knowledge allows them to recognize and identify a situation and the course of action that needs to be taken. Many taskrelated decisions made by experts are programmed decisions.

Nonprogrammed decisions are made when a problem is new, complex, or not recognized. Ideally, such decisions are made by following the steps in the rational decision-making model.

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ISE Organizational Behavior Improving Performance And Commitment In The Workplace

ISBN: 9781265049409

8th Edition

Authors: Jason A. Colquitt, Jeffery A. LePine Associate Professor Prof, Michael J. Wesson

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