Outsourced (2007, director John Jeffcoat) tells the story of Todd Anderson (played by Josh Hamilton), a 32-yearold manager of a Seattle customer call centre whose entire order fulfilment department is outsourced to India.

Despite facing unemployment, he accepts a temporary job to go there to train his replacements. What does he learn about Indian culture? As you watch, each time you notice a culturally specific practice, tradition, taboo, behaviour, attitude, assumption or approach, pause the film and make a note of it. How many items do you end up with on your list? What issues does the film raise about the effect of cultural difference at work; the relationships between employees from different backgrounds; and the global economy’s impact on national and personal identity?