To obtain your overall score, add up your responses to the 28 questions and divide by 28. Your total should be somewhere between 1 and 7.  Higher scores indicate a more servant leader. You can also determine the score for the seven dimensions by adding your responses to the four items for each dimension and dividing by 4. In a study of 183 employees of a production and distribution company, the average score for each dimension was as follows: emotional healing: 4.85; creating value for the community: 3.83; conceptual skills: 5.29; empowering: 5.13; helping subordinates grow and succeed: 4.68; putting subordinates first: 3.97; behaving ethically: 4.93. Servant leadership was found to be positively related to community citizenship behaviours, organizational commitment, and performance. Furthermore, servant leadership made a unique contribution to the prediction of these outcomes beyond transformational leadership and LMX.

Each group member should present their servant leadership score. What is the range of scores (highest and lowest) and the average score in your group? Overall, to what extent are group members’ supervisors’ servant leaders?