Go to http://los.hbs.edu and complete the learning organization survey based on Garvin et al.

(2008). Or, alternatively, if you are not currently working, complete the survey as you interview a friend about his or her organization.

● How, according to the survey, does your (or your friend’s) organization measure up as a learning organization against the norms set out on the site?

● What practical steps could be taken in the organization to remedy any weaknesses?

● Do you think that this is an objective analysis, or might it say more about your (or your friend’s)

own experience than the organization as a whole? Do you think other employees in the organization would see things the same way?