Identify an organizational change with which you are familiar or interview someone else about his or her experience of an organizational change. Discuss your interpretation of this change.

● How great was the scale of the change—incremental or discontinuous—and to what extent did it span across the organization?

● Was this change brought about in anticipation of the need or in response to external changes or pressure?

● How deep was the change—fi rst-order or second-order?

● How easy or diffi cult is it to classify the change in these ways? Why do you think this is so?