Logistics/scheduling, customer delivery and pickups, on-site servicing of equipment not handled well. Customers complained about downtime and
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Logistics/scheduling, customer delivery and pickups, on-site servicing of equipment not handled well. Customers complained about downtime and their inability to predict when things would be done.
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Related Book For 
Organizational Change An Action Oriented Toolkit
ISBN: 9781483359304
3rd Edition
Authors: Tupper F. Cawsey, Gene Deszca, Cynthia A. Ingols
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