Sales relationships not actively managed, clients not phoned in a timely manner, customer complaints not acted upon

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Sales relationships not actively managed, clients not phoned in a timely manner, customer complaints not acted upon until threats were invoked

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Organizational Change An Action Oriented Toolkit

ISBN: 9781483359304

3rd Edition

Authors: Tupper F. Cawsey, Gene Deszca, Cynthia A. Ingols

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