3. Enter a crowded elevator and face the back. Make direct eye contact with the person you...

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3. Enter a crowded elevator and face the back. Make direct eye contact with the person you are standing in front of. When you disembark, record the person’s reactions. On the return trip, introduce yourself to the person who is standing next to you and engage in an animated conversation. Record the reaction of the person and others around you. Then get on an empty elevator and stand in the exact center. Do not move when others board. Record their reactions. Be prepared to share what you have observed with your classmates.

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Communicate

ISBN: 9781305502819

15th Edition

Authors: Kathleen S. Verderber, Deanna D. Sellnow, Rudolph F. Verderber

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