3. Pay attention to the multiple nonverbal messages being sent and their relationship to the verbal message.

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3. Pay attention to the multiple nonverbal messages being sent and their relationship to the verbal message. In any one interaction, you are likely to get simultaneous messages from a person’s appearance, eye contact, facial expressions, gestures, posture, voice, as well as use of space and touch. By taking all nonverbal messages into consideration in conjunction with the verbal message, you are more likely to interpret their messages accurately.

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Communicate

ISBN: 9781305502819

15th Edition

Authors: Kathleen S. Verderber, Deanna D. Sellnow, Rudolph F. Verderber

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