3. What could enhance Barton Hingham’s ability to communicate effectively with people who were raised in non-Western cultures? Apply what you’ve learned in this chapter by analyzing the following case study, using the accompanying questions as a guide. These questions and a video of the case study are also available online at your CourseMate for Communication Mosaics.

Mei-ying Yung is a graduating senior. Like many college students, Mei-ying loves technologies. Unlike many of her peers, however, she is particularly fascinated by programming. In her senior year, she developed and installed complex new programs to make advising more effi cient and to reduce the frustration and errors in registration for courses. Although she has been in the United States for six years, in many ways Mei-ying refl ects the Chinese culture where she was born and where she spent the fi rst 15 years of her life. Today, Mei-ying is interviewing for a position at New Thinking, a fast-growing tech company that specializes in developing programs tailored to the needs of individual companies. The interviewer, Barton Hingham, is 32 years old and a native of California, where New Thinking is based. As the scenario opens, Ms. Yung walks into the small room in which Mr. Hingham is seated behind a desk. He rises to greet her and walks over with his hand outstretched to shake hers.