4. Reduce or eliminate distracting nonverbal messages. Fidgeting, tapping your fingers on a table, pacing, mumbling, using

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4. Reduce or eliminate distracting nonverbal messages. Fidgeting, tapping your fingers on a table, pacing, mumbling, using lots of pauses, and checking your phone often for texts and e-mails can distract others from the message you are trying to convey

(Photo 5.6). Make a conscious effort to learn what distracting nonverbal messages have become habitual for you and work to eliminate them from your communication with others.

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Communicate

ISBN: 9781305502819

15th Edition

Authors: Kathleen S. Verderber, Deanna D. Sellnow, Rudolph F. Verderber

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