(a) Read and analyse the following case and investigate what went wrong with the communication process. (b)...

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(a) Read and analyse the following case and investigate what went wrong with the communication process.

(b) What could the company have done differently to avoid breakdown in communication and negotiations?

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Business Communication

ISBN: 9780071067669

1st Edition

Authors: Dr. Anjanee Sethi, Bhavana Adhikari

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