Choose a firm you are familiar with and have had reason to complain about. Discuss the barriers

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Choose a firm you are familiar with and have had reason to complain about. Discuss the barriers to service quality the firm might need to overcome for you to become a regular customer.

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Principles And Practice Of Marketing

ISBN: 9781526849533

10th Edition

Authors: David Jobber, Fiona Ellis-Chadwick

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