Develop a list of seven key criteria that a nonprofit charitable organization should consider in selecting a

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Develop a list of seven key criteria that a nonprofit charitable organization should consider in selecting a CRM system. Discuss each criterion and assign a weight representing the relative importance of that criterion, Develop a simple spreadsheet to use in scoring various CRM alternatives in terms of how well they meet those criteria on a scale of 1 to 10. Do research on one CRM package and use your spreadsheet to develop its score.

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Principles of Information Systems

ISBN: 978-1305971776

13th edition

Authors: Ralph Stair, George Reynolds

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