Step 1 is to group potential buyers into segments. Buyers within a segment should have similar characteristics

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Step 1 is to group potential buyers into segments. Buyers within a segment should have similar characteristics to each other and respond similarly to marketing actions like a new product or a lower price. Step 2 involves putting related products to be sold into meaningful groups. In step 3, organizations develop a market-product grid with estimated sizes of markets in each of the market-product cells of the resulting table. Step 4 involves selecting the target market segments on which the organization should focus. Finally, step 5 involves taking marketing mix actions—often in the form of a marketing program—to reach the target market segments.

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