What are the search, experience, and credence properties of an airline for (a) the business traveler and

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What are the search, experience, and credence properties of an airline for

(a) the business traveler and

(b) the pleasure traveler? What properties are most important to each group?

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Marketing

ISBN: 9780077861032

12th Edition

Authors: Roger Kerin, Steven Hartley, William Rudelius

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