1. Taking point 3 above, but turning it around, one could equally well argue that the changing nature of the competition and the toughness of the targets set by the plc, have led to a freeing up of the control structure, manifested for example in LHMs now being encouraged to use their initiative to come up with new ideas and being given the autonomy and flexibility to experiment, in a 'no blame' culture. The requirement now is for a company which displays fleet-footedness', and is innovative and responsive to customers; this quality has hitherto been in short supply in such bureaucratic and control-focussed organisations.