2. Using action research. chart the steps thai you will use to manage the ch;tnge process. a....

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2. Using action research. chart the steps thai you will use to manage the ch;tnge process.

a. How will you diagnose the work group's prcscm state'!

b. How will you delermine the crossfullctiunal team's desired fUlllre st31e?

c. What will be- Ihc most impol1:lIlt implementa·
tion choices you will face? For example. how will you manage resistance to change'!

d. What criteria will you usc 10 evaluate the change process?

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Understanding And Managing Organizational Behavior

ISBN: 9780132394574

5th Edition

Authors: Jennifer M. George, Gareth R. Jones

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