4. In the course of a few days two different guests have complained of the loss of...
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4. In the course of a few days two different guests have complained of the loss of personal belongings. One has lost a roll of colour film from a bedside table. The other has lost a nearly-full phial of Chanel No.
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Hospitality Management And Organizational Behavior
ISBN: 9780582432253
4th Edition
Authors: Laurie J. Mullins
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