A large computer manufacturer experienced declining revenues during FY21. After careful analysis, the executive team determined that global competitors were squeezing their market share by offering a suite of comprehensive technical support services for their computers. A mandate was issued from the C-suite to recruit and develop the human capital required to offer similar services. As the chief learning officer, it is your charge to ensure that your organization has proficient people in place by the close of the second quarter 2022. To accomplish your objectives, develop a plan for what forms of training will executed, why training will be administered, and how proposed solutions will contribute to meeting the immediate, mid-range, and long-run requirements of your organization. Be precise in specifying what internal and external resources and support are required to design and deploy the solution in a timely manner.