Go into your nearest bank branch (if you still have one). Count the number of machines around

Question:

Go into your nearest bank branch (if you still have one). Count the number of machines around the walls; count the number of staff on the bank floor; and count the number of customers in the queue waiting to be served. Who do you think benefits most and least from customer service bank automation?

Fantastic news! We've Found the answer you've been seeking!

Step by Step Answer:

Related Book For  book-img-for-question

Organizational Behavior

ISBN: 9781292251578

10th Edition

Authors: Prof David A Buchanan, Dr Andrzej Huczynski

Question Posted: