Imagine that you manage two employees who dislike each other and have engaged in heated arguments in

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Imagine that you manage two employees who dislike each other and have engaged in heated arguments in front of customers. What specific steps could you take, following the 5-step criticalthinking model (observe, interpret, analyze, evaluate, and explain), to resolve the situation?

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Organizational Behavior A Critical Thinking Approach

ISBN: 9781506314402

1st Edition

Authors: Christopher P. Neck, Jeffery D. Houghton, Emma L. Murray

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