Richard Jackson is an cmgoiag person willi a keen sense of humour who enjoys with other people.
Question:
Richard Jackson is an cmgoiag person willi a keen sense of humour who enjoys with other people. He has spent the nuajori:y of his working life the catering trade, largely in public houses.
After moving from _l:cksan pleased [0 accept 'he a partnership in manag-
The Rive; View, public on Zhe other partner. Tony Whack:'.
younger man with a degree in Business Studies Il was agreed that Jackson would inve parücu-
responsibility for the kitchen and food prepara.or., and assisring with ha: war]: necessary At first all seemed to be going well After meals had frushed being served Jackson would often help behind the He 'Oimci customers danking accl laughing thent artd quickly became a very popular figuæ The partnership had Been in operation for alvou'. a year when. much to Jackson's surprise, Tony Whee't•r announced his engagemen' Belinda Danie3s. a divorcee some years cider than Wheeler Jackson could nol hide a cenar. feeling Of unease a'. development Belinda Daniels stared to speed a greater amount oi Orne at The Fiver View, lack.san bcc-ame 'narc and more disillusioned Jackson felt (hat he was increasingly exvx.•c'.ec! 'o undertake 100 much of behind-Il'frscenes work little involvement in the managemen[ deus:ozwnaking. When member of the kitchen swff left.
Wheeler was reluctant to appoint a replacement, ciairmng that Jackson co'j.d unclenakc marc of the work Relationships with Whcclcr became very strained As a result, Jackson applied for and v.as bom delighted grid surprised posuiorl Of cher al Ho:low, nearby golf and country club horel. )ackson immedi9teiy Informed whee'er that he vas withdrawing from the partnership and leh The River View the same v.eek The Hollow has bedrooms in a modern build'ng with conference facilities fol 180 people It is In beautifui countryside and a high-standard golf course and leisure centre. lo-cal celebrities and sportspeople are frequent cu.qamers at tic hate The is located in a high•aage area and suffers from a constant shortage of staff, especially during the sun-uner Incr.-lhs Jackson qu•ckiy struck up friendship the restauram ri:anager and gained far being a more than competent chef, conscientious and uncomplaining al [he long hours Wark- However.
two months afrer Jackson was appointed, Ihe manager Who had salted The Hollow four months previously. left al shon notice. Much his obvious pieasare was offered the This did Plesse 'he assistant resiaurant manager, a younger mote highly qualifed person Jackson, who had in the post for the iast 10 months Jack.sot; seemed to revel his new .ppGintment Onc of hrs actions was to remove the desk from the restaurant entrance customers would hook confirm (hei,' resen'alions. I-his 'to create more open space as a welcome to Jackson cons(andy seen chacing and laughing w.th customer: He would greet them che door Of 'he and Like their ily
Step by Step Answer:
Hospitality Management And Organizational Behavior
ISBN: 9780582432253
4th Edition
Authors: Laurie J. Mullins