Seiect a particular hospimliry managerial icb and observe manager in •aciion, preferabiy over an extended period Of Lime.

(i) Make notes Of how much of the manager's work and lime IS spent on:

the carjylng of discrete casks 2nd the actual •doing' of work personally; and

(b) deciding what work is to be done and planning, organising, directing or controlling the work of other people Identifie deady those factors Which deiermine the demands, constraints and choices Of the job Comment critically haw these factors deternune the flexib'lity in the manager's PO, Analyse particular ways in which features Of Internal and external environment influence the 10b of the manager.

(iv) State clearly whal conclusions you draw from yow observations.