The company Hansson runs a nursing home in Tby near Stockholm, Sweden. The home was set up

The company Hansson runs a nursing home in Täby near Stockholm, Sweden. The home was set up 20 years ago as a form of sheltered accommodation and community living for the elderly, but about ten years ago it changed focus to meet the requirements of an ageing population and now specializes in nursing care, including a specialist dementia unit. It employs approximately 100 nursing, care, domestic and admin staff, with a manager responsible for each team.

When it was first set up, the Hansson home had a very good reputation and was considered to be the no. 1 residence for older people in the area. However, its ratings have slipped in the past few years, and internal investigations have linked this to high staff turnover. A few long-standing team members have retired, and nearly one-third of new staff leave within 12 months. Exit interviews show that they feel overwhelmed by the increasingly complex demands of the work, e.g., record keeping, risk management, health and safety, and think the on-the-job training they receive is inadequate and, in some areas, may not even meet legal requirements.

You are the assistant manager at the home, with special responsibility for recruitment and training.

Senior management have asked you to write a report proposing how the current on-the-job training could best be improved.

What would you recommend?
yy Overhaul the on-the-job training yy Move responsibility for training to the team managers yy Hire a professional trainer yy Arrange for new hires to attend relevant courses at a local college