4.4. A small grocery store has a single checkout counter with a full-time cashier. Customers arrive at

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4.4. A small grocery store has a single checkout counter with a full-time cashier. Customers arrive at the checkout according to a Poisson process of rate A per hour. When there is only a single customer at the counter, the cashier works alone at a mean service rate of a per hour. Whenever there is more than one customer at the checkout, however, a "bagger" is added, increasing the service rate to /3 per hour. Assume that service times are exponentially distributed and determine the stationary distribution of the queue length.

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An Introduction To Stochastic Modeling

ISBN: 9780126848878

3rd Edition

Authors: Samuel Karlin, Howard M. Taylor

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