1 Revisit the ‘Operations in practice’ example ‘Supermarket layout’. Then visit a supermarket and observe people’s behaviour. You may wish to try to observe which areas they move past slowly and which areas they seem to move past without paying attention to the products. (You may have to exercise some discretion when doing this; people generally don’t like to be stalked round the supermarket too obviously.) Try to verify, as far as you can, some of the principles that were outlined in the example. What layout type is a conventional supermarket and how does it differ from a manufacturing operation using the same layout type?