10 Benchmarking can be used to learn from other types of operation. What could, for example, a...

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10 Benchmarking can be used to learn from other types of operation. What could, for example, a supermarket learn, by studying an airport?

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Operations Management

ISBN: 978-1292408248

10th Edition

Authors: Nigel Slack ,Alistair Brandon-Jones ,Nicola Burgess

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