10 Your feedback is very important to us, is something that businesses often tell their customers. (a)...

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10 ‘Your feedback is very important to us’, is something that businesses often tell their customers.

(a) I s this always true?

(b) Why do they do it?

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Operations Management

ISBN: 978-1292408248

10th Edition

Authors: Nigel Slack ,Alistair Brandon-Jones ,Nicola Burgess

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