11. TQM is a strategy that is designed to change the quality of a product to satisfy...
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11. TQM is a strategy that is designed to change the quality of a product to satisfy customer needs by using the concept of ______
(a) Benchmarking
(c) Product maintenance
(b) PLC analysis
(d) Brainstorming
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Related Book For
Production And Operations Management
ISBN: 9780071077927
1st Edition
Authors: McGraw-Hill Education India
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