12. Which one of the following depicts feature that is a dimension of quality? (a) Product looks...

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12. Which one of the following depicts feature that is a dimension of quality?

(a) Product looks and sounds

(b) Brand name and price

(c) Bells and whistles of the product

(d) Ability to repair a product

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Production And Operations Management

ISBN: 9780071077927

1st Edition

Authors: McGraw-Hill Education India

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