15. Select True or False:

(a) "Narrowly interpreted, quality means quality of a product," was stated by Ishikawa.

(b) Zero defects are a widely accepted and understandable concept.

(c) Juran model includes four optimum quality costs.

(d) Deming applied the model of the scientific method to quality control.

(e) Conformance quality is the inherent quality of the product or service in the marketplace.