3 Think of your experience of service . . . across the whole of the service sector....
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3 Think of your experience of service . . . across the whole of the service sector. Can you identify any service providers that appear not to understand what their customers value?
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Fionah Mingaracal Quindara
Teaching math for high schools, in international schools, since 1992. Coaching SAT, ACT math since 2003, Coordinator of math in an international high school since 2003. Still studying math and planning to continuing to do so!
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Related Book For 
Service Operations Management Improving Service Delivery
ISBN: 9780273740483
4th Edition
Authors: Robert Johnston, Graham Clark, Michael Shulver
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