6.8 Draw a fish-bone chart detailing reasons why an airline customer might be dissatisfied. ...
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• • 6.8 Draw a fish-bone chart detailing reasons why an airline customer might be dissatisfied.
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Operations Management: Sustainability And Supply Chain Management
ISBN: 9780135225899,9780135202722
13th Edition
Authors: Jay Heizer; Barry Render; Chuck Munson
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