7 There is an old saying that goes, How do you learn to charm a snake? Answer...

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7 There is an old saying that goes, ‘How do you learn to charm a snake? Answer – start with a slow, non-venomous snake. Then a slow, venomous snake. Then try a fast, non-venomous snake. Then a fast, venomous snake’. How could this be applied to operations improvement?

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Operations Management

ISBN: 978-1292408248

10th Edition

Authors: Nigel Slack ,Alistair Brandon-Jones ,Nicola Burgess

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