9. Select True or False

(a) The six sigma is a new file separate from the total quality philosophy.

(b) ISO 9001: 9003 stipulates the performance standards of various items.

(c) Pareto analysis is used to determine the cause of a quality problem, starting by listing everything in the process that might be responsible for the problem.

(d) ISO-9000 standards have been revised to focus more on customer satisfaction and process im- provement.

(e) The shape of an ideal OC curve is rectangular.