Construct the service concept as in Figures 3.1 and 3.2 for an organisation of your choice. lop88

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Construct the service concept as in Figures 3.1 and 3.2 for an organisation of your choice. lop88

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Service Operations Management Improving Service Delivery

ISBN: 9780273740483

4th Edition

Authors: Robert Johnston, Graham Clark, Michael Shulver

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