D.5 The pharmacist at Arnold Palmer Hospital, Wende Huehn-Brown, receives 12 requests for prescriptions each hour, Poisson
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• • D.5 The pharmacist at Arnold Palmer Hospital, Wende Huehn-Brown, receives 12 requests for prescriptions each hour, Poisson distributed. It takes her a mean time of 4 minutes to fill each, following a negative exponential distribution. Use the waiting-line table, Table D.5, and Wq 5 Lq >l, to answer these questions.
a) What is the average number of prescriptions in the queue?
b) How long will the average prescription spend in the queue?
c) Wende decides to hire a second pharmacist, Ajay Aggerwal, with whom she went to school and who operates at the same speed in filling prescriptions. How will the answers to parts
(a) and
(b) change?
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Operations Management: Sustainability And Supply Chain Management
ISBN: 9780135225899,9780135202722
13th Edition
Authors: Jay Heizer; Barry Render; Chuck Munson
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