E.23 The service times for a new data entry clerk have been measured and sequentially recorded as

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• • • E.23 The service times for a new data entry clerk have been measured and sequentially recorded as shown below:

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a) What is the learning curve rate, based on this information?

b) Using an 85% learning curve rate and the above times, estimate the length of time the clerk will take to complete the 48th report.

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