Good service is facilitated by reducing role confl ict and ambiguity, and increasing role clarity.
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Good service is facilitated by reducing role confl ict and ambiguity, and increasing role clarity.
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Aqib Parvej
I am teaching since my graduation time so I have teaching experience of about 5 years and in these years I learn to teach in the best and interesting way .
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Related Book For 
Service Operations Management Improving Service Delivery
ISBN: 9780273740483
4th Edition
Authors: Robert Johnston, Graham Clark, Michael Shulver
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