Red Top Cab Company receives several complaints per day about the behavior of its drivers. Over a

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Red Top Cab Company receives several complaints per day about the behavior of its drivers. Over a 9-day period (where days are the units of measure), the owner, Gordon Hoft, received the following numbers of calls from irate passengers: 3, 0, 8, 9, 6, 7, 4, 9, 8, for a total of 54 complaints. Hoft wants to compute 99.73% control limits.

APPROACH c He applies Equation (S6–12).

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