Step 1 – Make a sandwich. Any type of sandwich, preferably one that you enjoy, and document the tasks you have to perform in order to complete the job. Make sure you include all the activities, including the movement of materials (bread, etc.) to and from the work surface.

Step 2 – So impressed were your friends with the general appearance of your sandwich that they have persuaded you to make one each for them every day. You have 10 friends so every morning you must make 10 identical sandwiches (to stop squabbling). How would you change the method by which you make the sandwiches to accommodate this higher volume?

Step 3 – The fame of your sandwiches has spread. You now decide to start a business making several different types of sandwich in high volume. Design the jobs of the 2 or 3 people who will help you in this venture. Assume that volumes run into at least 100 of 3 types of sandwich every day.