The five performance objectives (quality, speed, dependability, flexibility and cost) measure the output from operations. Why might
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The five performance objectives (quality, speed, dependability, flexibility and cost) measure the output from operations. Why might some operations also want to measure their internal processes?
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Related Book For 
Operations Management
ISBN: 978-1292408248
10th Edition
Authors: Nigel Slack ,Alistair Brandon-Jones ,Nicola Burgess
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