The hows, or design characteristics of the product, are the various dimensions of the design, which will
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The hows, or ‘design characteristics’ of the product, are the various ‘dimensions’ of the design, which will operationalize customer requirements within the service or product. LOP98
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Related Book For 
Operations Management
ISBN: 9781292254036
9th Edition
Authors: Slack, Prof Nigel, Brandon Jones, Prof Alistair
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